1. Order Cancellation
Your interest in solodress.com (the “Website”) is much appreciated. Our cancellation policy outlines both our policies and your rights and obligations with regard to order cancellations.
2. Cancellation Time
In the event that your order isn’t ready for shipment, you can cancel it and get a full refund. Orders are typically fulfilled [3-5] hours after payment is confirmed. Should you wish to cancel your order, please contact our customer support team as soon as possible.
3. How Can I Return Something
To cancel your order, kindly follow these steps:
Please contact our customer service staff at [info@solosdress.com] as soon as possible to request an order cancellation.
Please include your order number and the reason for the cancellation in your inquiry.
If your order has been ready for shipping, it cannot be cancelled. In such cases, you may return the item or items by adhering to our return and refund policy.
4. Refunds
If your order is cancelled before it is sent, we will completely repay your original payment method within [7] days.
Order cancellation refunds are processed promptly; however, the time it takes for the money to appear in your account may vary according on your financial institution.
5. Make Contact
If you have any issues about our cancellation policy, kindly get in touch with us at 35 Chemin Charles Lecocq, 65613 Auxerre.